Chick-fil-A is one of my favorite companies to learn about. I try to read everything I can from any of their executives as it relates to leadership, customer service, marketing, and anything else. Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand by Steve Robinson, former Marketing Director of Chick-fil-A was … Continue reading Book Review | Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand